TSAI, C.-H.; KUO, C.-C.; TAN, M. J. E. The Cause and Effects of Word of Mouth from Consumer Intention and Behavior Perspectives: A SEM Model Approach. Journal of Economic and Social Thought, [S. l.], v. 4, n. 2, p. 212–231, 2017. DOI: 10.1453/jest.v4i2.1325. Disponível em: https://journals.econsciences.com/index.php/JEST/article/view/1325. Acesso em: 20 sep. 2024.