Abstract
Abstract. Human resource is the basis of all processes. It is an instrument that must be accepted despite all technological advances in a rapidly changing environment. The approach to this issue has begun to become more professional with the other processes followed. Thus, the problem is to understand the relationship between the decisions of the companies’ Human Resources department managers and HR consulting companies regarding their expectations from each other. Focusing on whether or not fundamental decision – making problem will be outsourced and also to obtain insight that would lead the way for all kinds of communication activities to be conducted towards the target population in the forthcoming days. A qualitative section of the study was conducted to thoroughly understand all the needs, expectations and experiences of HR professionals from various organizations composed a sample of 15 companies. The data were collected through in-depth interview method. A questionnaire was designed, variables required for the analysis were assessed and relationships with causalities were revealed by the statistical analyses. Results show the policies, which is dealt by the HR departments of the companies during outsourcing the needs. Population was determined to be the companies possessing HR departments. The sample was selected by cluster sampling method, and for quantitative part of this study is chosen from various industries and organizations since it is the one that requires ongoing in-house human resources functions from other 15 small to medium-sized companies located in Istanbul, Turkey. The questionnaire was administered personally and electronically. In selected companies, the researcher herself or with the help of HR itself administered the questionnaire personally. The contribution of this study will benefit the top managers’ strategic decisions and the way of generating procedures for the further studies relevant to outsourcing the services.
Keywords. Outsourcing, Human Resources, HR Consulting, Decision-making, Statistical analysis.
JEL. J24, O15, M12, M51, M55.References
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