Critical decisions for crisis management: An introduction
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Keywords

Critical decision
Decision making
Decision support
Uncertainty
COVID-19
Crisis management
Problem solving
Bounded rationality
Improvisation.

How to Cite

COCCIA, M. (2021). Critical decisions for crisis management: An introduction. Journal of Social and Administrative Sciences, 8(1), 1–14. https://doi.org/10.1453/jsas.v8i1.2181

Abstract

In the presence of crisis, such as global COVID-19 pandemic crisis, governments have more and more take critical decisions to cope with consequential environmental threats in the presence of highly restricted time. This chapter provides a simple description of techniques of decision making in different environments/conditionsof crisis management and how that process is influenced by manifold social, economic and/or technical factors; ultimately it is presented how the approach of improvisation can support the process of decision-makingto cope with unforeseen and new events, rapid changes, turbulent environment and/or specific situations of emergency.

Keywords. Critical decision, Decision making, Decision support, Uncertainty, COVID-19, Crisis management, Problem solving, Bounded rationality, Improvisation.

JEL. F21, F68, O53, K23.
https://doi.org/10.1453/jsas.v8i1.2181
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